Please read & try the following
| How to automatically retrieve your password or access your account information |
| This window below works Try it! |
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Hoping that you know your "user name" enter your user name. Then use the drop-down arrow by Account Action and select: "email my account password to me" Click "Continue" - your password will be emailed to you automatically
- IF - and this is the big one! - IF your email is the same as what you registered for the Members Area - if your email address has changed it won't work. |
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(If you do NOT know your user name or your email address has changed - send an email via the link below) |
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| Other Issues |
| The most common problem seems to be with "case-sensitive" issues. Remember "Robert" or "robert" or "ROBERT" are all different to a password manager system. This is true for both your "user-name" and "password". |
| The 2nd issue is remembering your "user-name" and/or password. The automated system can email you your password - if you remember your "user-name." If you forget your "user-name" just drop the web manager a note - it will be sent to you. (This may take a few hours) - please see the additional note below on how to obtain your password again. |
| BE SURE TO CHECK THE BOX - REMEMBER MY PASSWORD at the log-in window! |
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| (If you check the box - "remember my password" - that usually takes care this problem...most of the time - See the graphic above! |
| If you have not registered for the "Members Area" & would like to - please use the "Registration Info" link at the bottom of this page... |
| If you do not know your user name please email the web manager .... The password is encrypted - the web manager does not have access to it...but the system does!
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03.05.07
